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48px));z-index:9989;background:#fff;border:1px solid #d9dee2;border-radius:16px;box-shadow:0 18px 55px #0003;padding:15px;overflow:auto}.chat-history-heading{display:flex;justify-content:space-between;align-items:center;position:sticky;top:-15px;background:#fff;padding:8px 0;z-index:2}.chat-history-heading h3{margin:0}.chat-history-close{color:#111;background:#eee}.chat-history-thread{border-top:1px solid #e6e9eb;padding:12px 0}.chat-history-thread>header{display:flex;justify-content:space-between;gap:8px;margin-bottom:9px}.chat-history-status{text-transform:capitalize;font-size:.74rem;color:#6a7379}.chat-history-message{margin:7px 0;padding:8px 10px;border-radius:10px;background:#f5f6f7}.chat-history-message.is-staff{margin-left:40px;background:#fff0e4}.chat-history-message.is-customer{margin-right:40px}@keyframes a2zff-chat-pulse{from{transform:scale(1)}to{transform:scale(1.08)}}@media(max-width:1100px){.a2zff-staff-chat-window{width:320px}.a2zff-staff-chat-windows{margin-right:62px}}@media(max-width:700px){.a2zff-staff-chat-layer{right:8px;bottom:8px}.a2zff-staff-chat-windows{margin-right:0}.a2zff-staff-chat-window{width:calc(100vw - 16px);height:min(620px,76vh)}.a2zff-staff-chat-launchers{right:5px;bottom:8px}.portal-section-heading{align-items:stretch;display:grid}.chat-history-panel{right:8px;left:8px;top:75px;bottom:8px;width:auto}}